Refund and Return Policy
Effective Date: [20/05/2025]
Last Updated: [20/05/2025]
At Arrowfitt, we want you to love what you wear. If you’re not fully satisfied with your purchase, we’re here to help with easy returns and refunds.
Return Eligibility
You can return products within 7 days of delivery if:
The item is unused, unwashed, and in original condition
Tags and packaging are intact
It is not a part of clearance or final sale items (non-returnable)
You received a wrong, damaged, or defective item
How to Initiate a Return
Email us at returns@arrowfitt.com within 7 days of receiving your order.
Mention your Order ID, reason for return, and attach a photo if the product is defective or damaged.
Once approved, we will arrange a pickup or provide return instructions.
Pack the item securely and hand it over to our delivery partner.
Refund Process
Once your return is received and inspected, your refund will be processed within 5–7 working days:
For prepaid orders: Refund will be credited to your original payment method.
For COD orders: You will be asked to provide bank or UPI details for the refund.
Shipping charges (if any) are non-refundable unless the return is due to our error (wrong or defective product).
Exchange Option
Need a different size or color? We’re happy to exchange eligible items. Just follow the return steps and mention “Exchange” in your request.
Non-Returnable Items
We do not accept returns for:
Innerwear, socks, or accessories
Customized or personalized items
Clearance/sale items marked “non-returnable”
Need Help?
We’re here to make it right.
📧 Email: info.arrowfitt@gmail.com
📞 Call/WhatsApp: [+91-98917 12990]
⏰ Support Hours: 10 AM – 6 PM (Mon–Sat)
At Arrowfitt, your satisfaction is our priority. Shop with confidence, knowing we’ve got your back.